Introduction

ProcureOptima (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our platform.

This policy applies to:

• Visitors to our website

• Customers and prospective customers

• Users of the ProcureOptima platform

Information We Collect
Information You Provide

We may collect:

• Name

• Business email address

• Company name

• Job title

• Phone number

• Any information submitted via forms, demos, or support requests

Information Collected Automatically

When you visit our website, we may collect:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Referral source

Platform Data

When using our platform, we may process:

• User account details

• Business data uploaded by customers (e.g., procurement, spend, or contract data)

How We Use Your Information

We use your information to:

• Provide and operate the ProcureOptima platform

• Respond to enquiries and demo requests

• Improve platform functionality and user experience

• Send product updates, service communications, or marketing (where permitted)

• Maintain platform security and compliance

We do not sell personal data.

Legal Basis for Processing (GDPR)

We process personal data based on:

• Legitimate business interests

• Contractual necessity

• User consent (where required)

• Legal and regulatory obligations

Data Sharing

We may share data with:

• Trusted service providers (hosting, analytics, CRM, support tools)

• Legal or regulatory authorities where required by law

All third parties are contractually required to protect your data.

Data Storage & Security

We use your information to:

• Data is stored on secure servers

• Access is restricted based on role and necessity

• Industry-standard security measures are used

Despite best efforts, no system is 100% secure.

Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Meet legal or contractual requirements

Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent

• Request data portability

Requests can be made at: [ privacy@procureoptima.com ]

International Transfers

Where data is transferred outside the UK or EU, appropriate safeguards are applied in line with GDPR requirements.

Contact Us

For privacy-related questions, contact:
Email: privacy@procureoptima.com